SHIPPING - PATTERN QUESTIONS - PDF PATTERNS - PAYMENT - WHOLESALE
PRIVACY - GIFT CERTIFICATES - MISCELLANEOUS
We ship worldwide! We'll ship anywhere that Canada Post delivers.
Currently we ship via Canada Post.
Shipping costs are calculated by weight and by destination, and are automatically linked to current Canada Post rates. To determine the shipping costs for your order, add the items you want to the shopping cart and use the ‘Estimate Shipping & Tax’ field on the right underneath the subtotal.
For more on shipping, see our Shipping & Returns page.
Orders ship within 2 business days of receiving payment.
Log in to your account, and on the left column, look for 'View Order Status.' That will bring up a list of your orders and tell you their status.
Yes, that's the only way to be able to check on your orders and most importantly, access downloadable files forever. Your account information is kept private and will not be shared or used for any purpose other than shipping your order, and contacting you if necessary.
This means we have received your order information and payment, but it hasn't been shipped yet.
We can't change orders in the system. In order to provide quick and efficient shipping service, all orders are considered final once placed.
If the status is Awaiting Fulfillment, then in special cases we may be able to cancel it and have you place a brand new order with the changes. Contact us to see if this is possible.
If the status is Shipped, then your order is on its way and cannot be changed or cancelled.
Here's a link to the Sizing and Size chart page. Size information and finished garment measurements are also printed on the back of each pattern envelope.
Sewaholic Patterns are drafted for a B cup.
Sewaholic Patterns are for personal home use only, not for commercial sale.
Check out our Errata page for the most up-to-date list of pattern updates and corrections. If you think you've found an error, please contact us!
Yes! We’ve started releasing new patterns in both printed and PDF format starting July 2014. We're also working on creating PDF versions of all existing patterns, so you'll be able to choose your preferred format.
PDF patterns are instantly downloadable as soon as you complete the checkout process. The pattern is divided into multiple files for the pattern pieces, instructions, cutting layouts, envelope information, so you only print what you need. The pattern is printable on Letter or A4 format paper. The pattern pieces will need to be assembled in tiles, a guide is provided on how to assemble the pattern and which pieces to print for each view.
Instantly! As soon as you complete checkout, you’ll get a link to download the pattern. A link will also be emailed to you in your order confirmation, and the pattern will always be there in your account, under Completed Orders.
The pattern is printable on Letter or A4 format paper. The pattern pieces will need to be assembled in tiles, a guide is provided on how to assemble the pattern and which pieces to print for each view.
The great part about our PDF patterns is the helpful guide indicating which pieces you need for each view. Only print the pages you need, for the view you plan to make. Saves paper, ink & time, and it’s kinder to the planet!
When you print, make sure you have the printer settings set to ‘Actual Size’ and not ‘fit to page.’ There is a Test Square provided on page one to check that the dimensions are correct. You may want to print page 1 only to ensure it’s printing at the right scale, before printing the entire pattern!
All patterns also include a 36" wide format file options to print at a copy shop. All patterns include both print-at-home tiled pattern pieces as well as the wide-format option.
Follow the included guide to assembling the pattern. There are circles to match on each piece, simply cut off the border and match the circles to assemble the pattern pieces.
Your PDF patterns will be saved forever in your account under ‘Completed Orders.’
As many times as you want! Your PDF file will be stored in your account forever and you can download and print it as many times as you need to.
There are now taxes on digital products only to customers in the European Union. A new law went into effect January 1, 2015 that requires sellers of digital products worldwide to collect taxes on sales to the EU. This law uses the purchaser's country to calculate the rate of tax, rather than the seller's country. We use the VAT rate in the country you purchase from to calculate the sales tax on your order. For more information here is the official European Union documentation, with FAQ answers here. As a Canadian company, we have no control over this decision and are required to comply with the EU regulations in order to keep selling to EU customers.
Orders for physical products shipping to the EU are not taxed at this time.
All PDF patterns are final sale. No refunds will be processed on downloadable products. Please do not share or distribute our PDF patterns.
We accept credit cards including Visa, Mastercard and American Express, as well as Paypal. All prices are listed in Canadian dollars.
Yes! We're happy to accept wholesale orders from both bricks-and-mortar retail stores and e-commerce websites. Check out our Wholesale page for more information, or contact us to set up a wholesale account!
Sewaholic Patterns will never share, rent or sell any of your personal information. Your phone number, address and email address is private and will never be used for any purpose other than contacting you about your order and shipping your patterns.
Yes! Give the gift of sewing to loved ones and sewing friends. Gift certificates can be emailed to the recipient and redeemed online any time. Buy a gift certificate today.
Simply enter your gift certificate code directly into your order at checkout. Enter the reference number into the "Redeem Gift Certificate” field, click "Go" and your gift certificate will be automatically credited against your order. If this doesn't work for any reason, contact us, and we'll help fix it!
No, gift certificates never expire and can be used any time after purchase.
If you don't use the full amount of the gift certificate in your first order, the remaining credit will be added to your Sewaholic Patterns account and applied automatically to your next order.
If the total cost of your order is more than the value of your gift certificate, then you'll be directed to our payment page, where you will be able to pay the remainder of the cost.
Check out the Sewaholic blog for sewing tips, tutorials, ideas, and sewalongs for complete step-by-step instructions!
Take a look at our Behind the Scenes posts on the Sewaholic blog for a look at what it’s like behind the scenes at Sewaholic Patterns. Tasia shares her experiences running the business, including challenges and successes, in an open and candid manner. We’re unable to provide advice or consulting services at this time.